A practical moving-day guide
Moving exclusions: what our crew cannot move or do
Know what needs separate transport, a qualified trade professional, or extra preparation before your moving truck arrives. Share unusual items early so your written moving plan is clear.
The important distinction
Excluded, separate, or subject to review?
Not every unusual item is automatically excluded. Some items cannot travel on a Razorback truck, some tasks require a licensed specialist, and some belongings need an access and handling review before we can confirm a plan.
01 / Do not load
Restricted items
Fuel, propane tanks, firearms, ammunition, and fireworks need a separate plan. Do not conceal them in packed boxes.
02 / Arrange a pro
Utility and trade work
Hardwired electrical, plumbing, and gas disconnections or reconnections are not moving-crew services.
03 / Ask first
Fragile or specialty pieces
Large, delicate, or ready-to-assemble furniture may need photos, measurements, special equipment, or a revised scope.
Do not pack these for the truck
Items our movers cannot transport
Keep restricted items out of moving boxes and away from the loading area. Ask the team if you are unsure about a product or piece of equipment.
Fuel and tanks
Gasoline and propane
We cannot load gasoline, propane tanks, or equipment containing fuel. Ask how fuel-powered equipment must be prepared, and arrange separate transport for the fuel and tanks.
Weapons
Firearms and ammunition
We do not transport firearms or ammunition in the moving truck. Keep them secure and arrange your own lawful transport.
Explosives
Fireworks
Fireworks are not accepted on the truck. Remove them from garages, closets, and packed cartons before the crew arrives.
This is a practical summary, not an exhaustive item list. The booking team and your written agreement will confirm the rules for your specific move and route.
Keep these close
Belongings best carried by you
For access and peace of mind, keep time-sensitive and irreplaceable items in your own care rather than placing them on a moving truck. This is preparation advice, not a claim that every item below is categorically prohibited.
- Prescription medication and daily medical essentials
- Passports, identification, keys, and important documents
- Cash, jewelry, and small high-value personal items
- Pets and anything they need during travel
- Food or plants that could be damaged by heat, cold, or transit time
Moving long distance? Rules and handling conditions can differ by route. Tell us about anything that may be temperature-sensitive, perishable, or regulated before packing.
A clear inventory helps the crew prepare the right equipment and truck space.
Qualified work stays with qualified professionals
What our moving crew does not do
Movers handle the agreed moving scope. Please schedule the appropriate provider before pickup or delivery when a fixture or appliance requires technical work.
Electrical
Hardwired fixtures
Arrange an electrician to disconnect or install hardwired lights, chandeliers, ceiling fans, or other electrical components.
Plumbing
Water connections
Have a qualified plumber or appliance professional disconnect and reconnect washers, refrigerators, and other water-connected equipment.
Gas
Gas lines
Natural-gas and propane connections must be handled by the utility provider or a qualified technician, not by the moving crew.
Technical disassembly
Appliance doors and parts
If an appliance needs technical disassembly or door removal to clear an opening, arrange an appliance specialist and send us the measurements.
Property access
Major snow or ice removal
Provide a safe, clear route from the building to the truck. Major snow or ice removal is not part of a standard move.
Other services
Passengers and trash
Passengers cannot ride in the moving truck. Garbage removal is not included in a standard move; ask about a separately quoted junk removal service.
Before the crew arrives
Get your belongings ready to load
Preparation protects items and helps the move stay on schedule. If you need the team to pack, ask for that service when booking so time and materials can be included in the estimate.
- Move loose belongings from shopping or plastic bags into sturdy boxes.
- Close and tape every box; do not leave open cartons for loading.
- Clear walkways, stairs, driveways, and access to the truck.
- Measure tight doorways and flag heavy or unusually shaped pieces.
- Tell us about active pests, unsafe conditions, or property damage in advance.
Fragile construction
Particle-board and ready-to-assemble furniture
Pressboard pieces can loosen or break when lifted or turned. Share photos and note any existing damage, wobbly joints, or missing hardware. Our team can discuss whether disassembly, added protection, or another approach is appropriate.
Specialty items are not automatically excluded. Pianos, antiques, hot tubs, oversized pieces, and heavy equipment need an item-specific review. Send dimensions, photos, weight if known, and both access routes before expecting a confirmed plan.
Common moving exclusions questions
Answers before you pack
What items cannot go on a Razorback moving truck?
The current exclusions include gasoline, propane tanks, fuel-filled equipment, firearms, ammunition, and fireworks. Tell us about other potentially restricted items before packing; your written move agreement controls the final scope.
Can movers transport a propane tank if it is empty?
Do not assume an empty tank is accepted. Ask the booking team first and arrange separate transport unless they explicitly confirm otherwise in writing.
Can movers move a lawn mower or other fuel-powered equipment?
Fuel-powered equipment must be prepared as directed by the team. Share the make and item type before moving day; gasoline and fuel-filled equipment cannot be loaded.
Will movers disconnect my washer or refrigerator?
No. Arrange a qualified plumber or appliance professional to handle water connections. Tell us if disconnection or reconnection affects timing.
Can movers disconnect a gas stove?
No. Gas connections require the utility provider or a qualified technician. Schedule that work before the crew needs to move the appliance.
Will the crew remove a chandelier or ceiling fan?
Not if hardwired electrical work is needed. Have an electrician safely disconnect and later install the fixture. Ask how it should be packed for transport.
Can I leave clothing or household items in plastic bags?
Pack loose belongings in sturdy, closed boxes. Plastic or shopping bags are not suitable for standard truck loading; ask about packing service if you need help.
Do moving boxes have to be sealed?
Yes. Close and tape boxes before the crew arrives. Open cartons may require repacking and could affect the time or materials needed.
Can I ride in the moving truck?
No. Arrange your own transportation for yourself and any passengers.
Will you take unwanted furniture to the dump?
Garbage removal is not included in standard moving service. Ask separately about junk removal availability and a written quote.
Can you move particle-board furniture?
Possibly, but it can be especially fragile. Send photos and condition details so the team can discuss handling, disassembly, and the agreed scope.
What if I am not sure whether an item is excluded?
Send the team a photo, description, dimensions, and any known contents before moving day. We will help identify whether it can be included, needs preparation, or requires another provider.
Clear plan, fewer surprises
Tell us what needs to move.
Include unusual belongings, access constraints, and items you are unsure about in your quote request. We will explain what the crew can handle and what needs a separate plan.